Palmetto Appliance Repair (we, our, us) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website. By accessing or using our website, you agree to this Privacy Policy and its terms.

Our website primarily functions as an informational resource and includes a call request form. We do not process transactions or collect credit card information through our website.

Information Collection

When you submit a service request form or contact us via phone, we may collect personal information such as your name, phone number, email address, and any other information you provide in such communications. We also collect non-personal browsing data through cookies or web beacons to enhance user experience.

Use of Information

We use the information collected for the following purposes: to provide and improve our services, to contact you for service-related purposes, and to facilitate communication with our trusted partners for operational and service needs. If you contact us using the call request form, you consent to allowing us and our partners to contact you via phone, email, or text.

Sharing of Information

Your personal information may be shared with our trusted partners to fulfill operational and service requirements. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described in this Privacy Policy.

Data Security

We implement appropriate data collection, storage, and processing practices to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

User Rights

By using our website, users waive their right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In the event of a claim, the maximum compensation is limited to $100. Users also agree to bear their own legal fees and expenses.

Opt-Out

If you wish to opt-out of any communications from us, you may contact us at (305) 290-2624. We will promptly remove you from the relevant correspondence lists.

Changes to this Privacy Policy

Palmetto Appliance Repair reserves the right to update or change this Privacy Policy at any time. We recommend that you review this policy periodically. Your continued use of the website after any changes signifies your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (305) 290-2624.